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Kling 4.0

Privacy Policy

Privacy Policy · Kling 4.0 · 2026-10-02
Oct 2, 2026

Account names, email addresses, verification status, password hashes or Google identity details, sessions, IP addresses and language settings support account access and security. Prompts, uploads, model settings, generation results and credit records support video creation. Referral cookies can retain campaign information for up to 90 days; Vercel Speed Insights measures page performance.

1. Introduction

Welcome to Kling 4.0 AI Video Generator ("Kling 4.0", "we", "us", or "our"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at kling4.tv (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided)
  • Profile picture (if provided)
  • OAuth provider information (if using social login)

2.2 Usage Data

When you use our Service, we automatically collect:

  • AI generation prompts and parameters you submit
  • Generated content metadata (type, duration, resolution)
  • Credit usage and transaction history
  • Browser type, device information, and IP address
  • Pages visited and features used

2.3 Payment information

Payments are processed by third-party payment processors, which handle payment method details under their own privacy policies. We retain order amounts, currencies, payment status, payment and customer identifiers, and subscription records to manage billing, credit issuance, refunds and payment disputes.

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain the Service
  • Process your AI generation requests
  • Manage your account and credits
  • Send account verification and password recovery emails
  • Improve our interface and Service quality
  • Communicate updates, promotions, and support
  • Detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

4.1 Service Providers

  • AI Processing: We use third-party AI providers to process generation requests. Prompts and images you submit are sent to these providers for processing.
  • Payment Processors: Stripe, PayPal, Creem, and Dodo Payment process payments on our behalf.
  • Cloud Storage: Generated content may be stored using cloud storage services.
  • Analytics: We use Google Analytics and Umami to understand Service usage.

We may disclose your information if required by law or in response to valid legal requests.

5. Data Security

We implement appropriate security measures including:

  • HTTPS encryption for all data transmission
  • Secure authentication via session-based cookies
  • Regular security audits and updates
  • Access controls for internal systems

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Retention and choices

Uploaded and generated media are available for 14 days in private storage through expiring links. Task metadata is scheduled for removal two calendar months after submission. Account and credit records remain for service operation until a verified deletion request is handled, subject to applicable retention duties. Contact support@kling4.tv to request access, correction or deletion; do not email passwords.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Object to processing
  • Data portability
  • Withdraw consent

To exercise these rights or submit a privacy request, contact us at support@kling4.tv.

8. Opt-Out

You may choose to opt out of certain data collection and usage practices where permitted by applicable law. To opt out of marketing emails, click the "Unsubscribe" link in the email or adjust your preferences in your account settings. You may also send any opt-out or privacy request to support@kling4.tv.

9. Cookies and Tracking

We use cookies for:

  • Essential cookies: Authentication and session management
  • Analytics cookies: Understanding how the Service is used
  • Preference cookies: Remembering your settings

You can control cookies through your browser settings.

10. Children's Privacy

Our Service is not intended for minors under the age of 18. We do not knowingly collect data from minors under the age of 18. If we learn we have collected such data, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or want to make an opt-out request, please contact us: